With so many different languages used around the country, insurance companies need to be able to accurately represent their services and liabilities in as many different languages and dialects as possible. So what are the best practices for translating insurance policies? We’ll lay out a handy guide for you below.
When people can’t get help in their native language, it causes them pain and frustration. They feel like you don’t care about what they are going through.Your multilingual customer service approach will make sure that every one of your customers knows how much you appreciate them and their business.So today, we’re sharing with you the Best Practices for Multilingual Customer Service!
Over the phone interpreting (OPI) has become a critical life-line for many during the last few years of the pandemic. This easy to use and straightforward communication access method can pair most any language combination for an individual with a qualified interpreter via telephone.We sat down with 3 of our Ad Astra over the phone interpreter superstars to learn more about them and their work.
Over the phone interpreting (OPI) has become a critical life-line for many during the last few years of the pandemic. This easy to use and straightforward communication access method can pair most any language combination for an individual with a qualified interpreter via telephone.We sat down with 3 of our Ad Astra over the phone interpreter superstars to learn more about them and their work.
The nation has experienced considerably more American Sign Language interpretation on their screens and phones due to the many COVID press events and national crisis coverage over the last 2 years. Films and Netflix shows also highlighting Signed Languages has further brought attention to these unique languages.But did you know that there is a dire need for new, diverse Sign Language interpreters and plenty of room to grow in this exciting field. So how does someone go about becoming a Sign Language interpreter? Our Deaf & Hard of Hearing team will lay out how a hearing person can become an effective ASL interpreter!
Every few months articles and imagery featuring a young engineer, confidently smiling while wearing a futuristic contraption on their hands makes the rounds.A conversation not taking place enough around these technologies and articles is – who exactly are these tools helping? In this article we’ll layout The Real Deal on ASL Tech and Apps, explaining how some of these tools cause harm and provide you with better perspectives and tech to foster more helpful communication and connection with Deaf individuals.
Ongoing Training is the most critical component of being a successful interpreter. Unlike some jobs where you can maintain a base level of skills, interpreting requires you to keep up with changes in language, culture, ethics and general linguistic studies. Trainings can be hard to come by or to schedule on top of a busy interpreter schedule. Finding the right trainings is also key as it’s critical to tailor your trainings to your goals. In this piece we’ll guide Spoken and Signed Language interpreters through what’s important and what’s not for ongoing training.
Spanish is the 3rd most spoken language, following behind English and French. There is an estimate stating that 572 million people speak Spanish all over the world! It is also the 2nd most studied language in the world. So if it wasn’t clear before, Spanish is of great importance for many people to communicate through various forms of news, literature, art and beyond!That so many countries in South America speak Spanish doesn’t really come as a surprise though. There are some countries that you probably won’t expect speak Spanish either as an official language or as a 2nd language. Want to know which countries we’re talking about? Let’s dive into these unexpected Spanish-speaking countries below!
Ensuring Deaf and Hard of Hearing and Deafblind individuals have access to qualified and effective American Sign Language (ASL) interpreters is a language access right in America. Whether supporting coworkers, students, patients, or peers we want to make sure they have ready access to a great ASL interpreter. With continued pandemic and emergency response coverage came new strains on an already very limited pool of qualified interpreters. In this piece we’ll explore why ASL interpreters are hard to find.
For English-speaking countries, October is the start of autumn, the spooky season, and Halloween! But did you know Halloween is a celebration inherited from the ancient Celtic festival Samhain involving ghosts and religious rituals?Celebrations around those who have passed or connections to the underworld can be found all throughout the globe in every culture, each celebrated with unique traditions and rituals.Before this halloween weekend we’ll share what Halloween is in other cultures and languages.
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